Resources for our local area

The following information has been copied from our local member of Parliament Marjorie O’Neill’s website. Please find a list of key COVID-19 information, resources, links and contact details.  

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If you have a local business you can place your details on a local business directory.  More information here.

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There is also a useful summary of all financial assistance and support available to businesses in the Waverley and Randwick Local Government Areas. More information here.

 

Public Safety

• Emergency: 000

• Police Assistance Line: 131 444

• Crime Stoppers: 1800 333 000

• Child Protection Helpline: 13 2111

 

Health

• Emergency: 000

• If you have flu-like symptoms, call the 24/7 National Coronavirus Health Information Line on 1800 020 080

• For general health advice, call 1800 022 222 or visit www.healthdirect.gov.au

• NSW Health COVID-19 resources – including multilingual and Aboriginal health resources at www.health.nsw.gov.au/Infectious/diseases/Pages/covid-19-resources.aspx

 

Access To Medications For High Risk Individuals

Individuals considered to be high-risk can now have their medication delivered.

More information at www.health.gov.au/resources/publications/covid-19-national-health-plan-home-medicines-services-information-for-consumers

 

Mental Health

If you or anyone you know is suffering from mental health issues, please reach out and get the support available to you from the following:

• Mental Health Line: 1800 011 511

• Lifeline: 13 11 14

• Beyond Blue: 1300 22 46 36

• Mensline: 1300 789 978

• Kids Helpline: 1800 551 800

  

Help With Work And Unemployment​

• Information about COVID-19 and changes to your rights at work available at coronavirus.fairwork.gov.au

• Apply for financial support through Centrelink at: www.servicesaustralia.gov.au/individuals/subjects/affected-coronavirus-covid-19

• Service NSW’s Hotline is now operating 24/7 on 13 77 88 and at www.service.nsw.gov.au/covid-19

• Information about available financial support from the Commonwealth Government is available at: www.dss.gov.au/about-the-department/coronavirus-covid-19-information-and-support

• Information from the Commonwealth Government job search and support is available at: jobsearch.gov.au/covid-19-information

• NSW Government jobs are advertised at: iworkfor.nsw.gov.au

• Australian Public Service jobs are advertised at: www.apsjobs.gov.au/s/  

• If you think you have been treated unfairly at work, contact your union. If you do not know which union covers your workplace, call 1300 486 466 or visit www.australianunions.org.au

• If you think you have been treated unfairly at work, you can also contact the FairWork Ombudsman on 13 13 94 or www.fairwork.gov.au

• ParentsNext (employment support for parents): call 1800 791 371 or visit www.employment.gov.au/parentsnext

 

Businesses

• Commonwealth Government support for people with businesses at 13 28 46 or business.gov.au/risk-management/emergency-management/coronavirus-information-and-support-for-business.

• NSW Government support for people with small businesses at 13 77 88 and www.smallbusiness.nsw.gov.au/get-help/covid-19-coronavirus-information-small-business-owners

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Australian Tax Office Information

Visit the ATO’s website at www.ato.gov.au/Individuals/Dealing-with-disasters/In-detail/Specific-disasters/COVID-19/

 

Tenancy And Housing Issues

• If you are at risk of becoming homeless, call Link2home: 1800 152 152

• Information about emergency housing assistance is available at www.facs.nsw.gov.au/housing/help/ways/are-you-homeless

• If you need housing assistance due to domestic violence call the Domestic Violence Line: 1800 656 463

• Information from the Tenants Union of NSW about COVID-19 and renting is available at www.tenants.org.au/blog/renting-and-covid-19-information

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Financial Relief

Most banks have offered relief for people experiencing hardship due to the COVID-19 crisis. Links to support from the following banks are below:

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• ANZ: www.anz.com.au/promo/covid-19/

• Westpac: www.westpac.com.au/help/disaster-relief/coronavirus/customer-support-package/  

• NAB: www.nab.com.au/personal/customer-support/covid19-help  

• Commonwealth Bank: www.commbank.com.au/latest/coronavirus.html

• St George: www.stgeorge.com.au/about/sustainability-and-community/disaster-relief/covid-19

• ING: www.ing.com.au/help-and-support/coronavirus-covid-19.html

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If you feel you are being treated unfairly by a bank, insurer or other financial institution, you can call the Australian Financial Complaints Authority (AFCA) on 1800 337 444 or 1800 931 678. Information from AFCA on COVID-19 is at: www.afca.org.au

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Other financial assistance is available from:

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• MoneySmart: moneysmart.gov.au/covid-19

• Financial Rights Legal Centre: financialrights.org.au

• The National Debt Hotline (free help): 1800 007 007

• Anglicare: www.anglicare.org.au/what-we-offer/food-and-financial-assistance/

• Salvation Army: 1300 371 288 or visit www.salvationarmy.org.au/need-help/

• Mission Australia: 9219 2000 or visit www.missionaustralia.com.au

• The Energy & Water Ombudsman NSW: 1800 246 545 or visit www.ewon.com.au/page/media-center/news/updates/support-for-customers-impacted-by-coronavirus

 

Legal Help

• Law Access NSW (Free Legal Helpline): call 1300 888 529 or visit www.lawaccess.nsw.gov.au

• Find your local community legal centres in NSW at www.clcnsw.org.au

 

Help For Older People

• Commonwealth Government Advice: www.health.gov.au/resources/publications/coronavirus-covid-19-information-for-older-australians

• NSW Ageing and Disability Abuse Helpline: 1800 628 221

• NSW Ageing and Disability Commission: www.ageingdisabilitycommission.nsw.gov.au

• Aged Care Quality and Safety Commission: 1800 951 822 or visit www.agedcarequality.gov.au/covid-19-coronavirus-information

• Seniors Rights Service (non-government advice, advocacy and referral): 1800 424 079 or seniorsrightsservice.org.au

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Help For People With Disability

• NSW Ageing and Disability Abuse Helpline: 1800 628 221

• NSW Ageing and Disability Commission: www.ageingdisabilitycommission.nsw.gov.au

• NDIS Quality and Safeguards Commission (for complaints about NDIS providers): call 1800 035 544 or visit www.ndiscommission.gov.au

• From National Disability Services there is also some important information: www.nds.org.au/resources/coronavirus-covid-19

• Further information for people with disability: pwd.org.au/covid-19-hub/

• For disability support services: pwd.org.au/covid-19-hub/disability-support/

• For information on income support: pwd.org.au/covid-19-hub/income-support/

  

Help For Migrations Or People From Culturally Diverse And Linguistically Backgrounds

• Translation and Interpreting Services (TIS): Call 131 450 and a TIS interpreter will interpret information for you; or visit www.tisnational.gov.au

• Multicultural Care: call (02) 9718 6199 or visit multiculturalcare.com.au/covid-19-updates/

• Immigration Advice and Rights Centre: call (02) 8234 0700 or visit iarc.asn.au/

• Refugee Advice and Caseworks Service: call (02) 8355 7227 or visit www.racs.org.au

• NSW Health COVID-19 translated material: www.health.nsw.gov.au/…/Pag…/covid-19-resources.aspx

• Further COVID-19 information and resources in over 60 languages: www.sbs.com.au/language/coronavirus

 

Migration And Overseas Travel Information 

• The Australian Government has imposed significant restrictions on people entering or leaving Australia. Exemptions may apply. These restrictions and exemptions continue to change frequently.

• The latest information about entering Australia is available at covid19.homeaffairs.gov.au

• The latest information regarding travel conditions in other countries is available at www.smartraveller.gov.au

• For urgent consular assistance, please call the Consular Emergency Centre (CEC) in Canberra on 1300 555 135.

 

Education

• Parents are encouraged to keep their children at home and access their school’s learning from home programs. Up-to-date advice can be found at education.nsw.gov.au/public-schools/school-safety/novel-coronavirus.html

• Find more information about learning from home at education.nsw.gov.au/teaching-and-learning/curriculum/learning-from-home

 

Public Health Orders

Find up-to-date public health orders at preview.nsw.gov.au/covid-19/public-health-orders

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Protecting Yourself And Others

• NSW Government advice: preview.nsw.gov.au/covid-19/how-to-protect-yourself-and-others

• Commonwealth Government advice: www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/how-to-protect-yourself-and-others-from-coronavirus-covid-19

• You can also stay informed by downloading the official government ‘Coronavirus Australia” app on the Apple App Store or Google Play.

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